1. Introduction

Welcome to LENSZIO (“we,” “our,” or “us”). These Terms and Conditions govern your access to and use of lenszio.com and all related services. By accessing or using our services, you agree to be bound by these terms.

2. User Agreement

2.1 Account Requirements

• You must be at least 18 years old to create an account
• You are responsible for maintaining account security
• You agree to provide accurate and current information

2.2 Account Termination

We reserve the right to terminate or suspend accounts for violations of these terms.

3. Product Information

3.1 Accuracy

We strive to maintain accurate product descriptions, pricing, and availability information. However, we reserve the right to correct errors and modify information without prior notice.

3.2 Pricing and Availability

• All prices are in USD and subject to change
• Products are subject to availability
• We reserve the right to limit quantities

4. Order Placement and Acceptance

4.1 Order Process

• Orders are subject to acceptance and availability
• We may refuse or cancel any order for any reason
• Order confirmation emails do not constitute acceptance

4.2 Order Modification

We reserve the right to modify or cancel orders in cases of:

• Pricing errors
• Fraud suspicion
• Verification issues
• Product unavailability

5. Payment Terms

5.1 Payment Methods

We accept major credit cards, PayPal, and other specified payment methods. By submitting an order, you represent and warrant that you have the legal right to use any payment method(s) provided.

5.3 Taxes

Sales tax will be added to applicable purchases as required by local and state law.

6. Shipping and Delivery

6.1. Shipping Methods: Shipping methods may vary based on your location and the products ordered.

6.2. Delivery Times: Orders typically take 1-2 business days to process, and transit usually takes 3-5 business days once shipped.

6.3. International Shipping: At this time, we only ship within the United States. We do not offer international shipping.

6.4. Tracking: Once your order has shipped, you will receive a shipping confirmation email with tracking information, where applicable.

6.5. Risk of Loss: The risk of loss and title for items purchased from our Site pass to you upon our delivery to the carrier.

7. Returns and Refunds

7.1 Return Policy

• 30-day return window from delivery date
• Items must be unused and in original packaging
• Return shipping costs are customer responsibility

7.2 Refund Processing

• Refunds processed within 3-7 business days
• Original payment method will be credited
• Shipping charges are non-refundable

8. Intellectual Property

8.1 Ownership

All content, including logos, images, and text, is our property and protected by copyright laws.

8.2 Limited License

You may access content for personal use only.

9. User Conduct

Users must not:

• Violate laws or regulations
• Interfere with site operation
• Submit false information
• Attempt unauthorized access

10. Privacy Policy

Our Privacy Policy governs data collection and usage. See our separate Privacy Policy for details.

11. Limitation of Liability

11.1 Disclaimer

Services provided “as is” without warranties of any kind.

11.2 Limitation

Maximum liability limited to purchase price of relevant products.

12. Governing Law

12.1 Jurisdiction

These terms are governed by New Mexico state law.

12.2 Dispute Resolution

Disputes will be resolved through arbitration in Albuquerque, New Mexico.

13. Modifications

We reserve the right to modify these terms at any time. Changes effective upon posting.

14. Contact Information

For questions about these terms:

• Business: Lenszio
• Address: 1998 Westwood Avenue, Albuquerque, NM 87151
• Phone: +1 (505) 375-9158
• Email: support@lenszio.com
• Hours: Monday-Friday, 9:00 AM – 5:00 PM EST