1. Introduction
LENSZIO (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
- Name and contact details
- Shipping and billing addresses
- Email address
- Phone number
- Payment information
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Page interaction data
3. How We Collect Information
Direct Collection
- Account creation
- Purchase transactions
- Customer service interactions
- Newsletter subscriptions
Automatic Collection
- Cookies and similar technologies
- Website analytics
- Server logs
4. How We Use Your Information
- Process and fulfill orders
- Provide customer support
- Send order updates and tracking information
- Improve our website and services
- Detect and prevent fraud
- Send marketing communications (with consent)
5. Information Sharing
Important: We never sell your personal information to third parties.
We share information with:
- payment processors
- Shipping carriers
- Customer service providers
- Analytics services
- Legal authorities when required by law
6. Cookies and Tracking Technologies
We use cookies for:
- Essential website functionality
- Shopping cart management
- User preferences
- Analytics and performance
You can manage cookie preferences through your browser settings.
7. Data Security
We implement appropriate security measures including:
- SSL/TLS encryption
- Secure data storage
- Access controls
- Regular security assessments
8. Data Retention
We retain personal information for as long as necessary to:
- Fulfill orders and provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Object to data processing
10. Children’s Privacy
We do not knowingly collect or solicit information from anyone under 13 years of age. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
11. International Data Transfers
Data is stored and processed in the United States. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
13. Contact Us
For privacy-related inquiries:
Business: Lenszio
Address: 1998 Westwood Avenue, Albuquerque, NM 87151
Email: support@lenszio.com
Phone: +1 (505) 375-9158
Hours: Monday-Friday, 9:00 AM – 5:00 PM EST
